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Clubrunnr

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Clubrunnr Privacy Policy

Last updated: September 2 ,2025

By using Clubrunnr, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information, including:
1.1 Personal Information You Provide
  • Full name
  • Email address
  • Other contact information (if provided)
  • Any information you voluntarily submit when joining the waitlist, subscribing to features, or contacting us
1.2 Automatically Collected Information
  • Log data (e.g. IP address, browser type, operating system)
  • Usage data (pages viewed, features used, time spent)
  • Device information (device type, OS version)
  • Cookies and similar technologies

1.3 Information from Third Parties

  • Profile information from social media platforms if you choose to connect via social login
  • Analytics and tracking services

1.4 Health and Fitness Data

If you choose to connect third-party fitness services (such as Garmin, Apple Health, or similar providers), we may collect and process health and activity-related data, including:

  • Activity data (runs, workouts, distance, duration)
  • Performance metrics (pace, splits, cadence)
  • Heart rate data (if available)
  • GPS/location route data
  • Calorie expenditure and elevation data

How we use this data:

  • To display your activity within the app
  • To generate performance insights and statistics
  • To support club features, leaderboards, and event participation
  • To personalise your experience within Clubrunnr

IMPORTANT:

  • We do not use health data for advertising purposes
  • We do not sell health data to third parties
  • Health data is only processed with your explicit permission via connected services

2. How We Use Your Information

We use your data for the following purposes:
  • To provide, maintain, and improve the service
  • To notify you about updates, features, or launches (e.g. waitlist, subscription info)
  • To coordinate events, manage membership features, and allow interaction between members and running clubs
  • To detect, prevent, and address technical issues, abuse, or fraud
  • To personalize content and your experience
  • To comply with legal obligations
  • To process and display health and fitness data where you have authorised integrations with third-party providers (e.g. Garmin, Apple Health)

3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other similar technologies to:
  • Improve website functionality
  • Remember your preferences
  • Analyze usage, traffic, and trends

4. DATA RETENTION

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes outlined in this policy.

  • Account data is retained while your account is active
  • Activity and health data is retained while your account remains active or until you disconnect integrations
  • Analytics data may be retained for up to 24 months for service improvement purposes

We may retain certain data for longer periods where required for legal, regulatory, or security reasons.

5. DATA DELETION AND YOUR RIGHTS

You have the right to request access to, correction of, or deletion of your personal data.  You can delete your data in the following ways:

  • By request: Email us at support@clubrunnr.com

Upon receiving a deletion request:

  • Your personal data will be deleted within 30 days
  • Connected third-party data (e.g. Garmin/Apple Health) will no longer be synced
  • Some limited data may be retained where required for legal or security purposes

You may also disconnect third-party integrations at any time to stop further data collection.

6. THIRD-PARTY SERVICES AND INTEGRATIONS

Clubrunnr integrates with third-party platforms such as Garmin and Apple Health.

When you connect these services:

  • Data is accessed only with your explicit permission
  • We only collect the data necessary to provide app functionality
  • These third parties have their own privacy policies governing your data

We encourage you to review their policies separately.

7. DATA SECURITY

We implement appropriate technical and organisational measures to protect your data, including encryption, secure storage, and access controls.

8. DATA RETENTION

We may update this Privacy Policy from time to time. When we do, we will revise the last updated date at the top. We may also notify you (via email, through the service, etc.) of significant changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or about your personal data, please contact us: Clubrunnr Support Center